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Privacy Policy

Legal disclaimer

Sophroneo Behavioral Health & TMS ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in our clinical trials or visit our website, www.soppsych.com.

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1. Information Collection

We collect information from you in the following ways:

  • Personal Information: We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website or otherwise contact us. This includes your name, contact details, date of birth, medical history, and any other information you choose to provide.

  • Automatically Collected Information: When you visit our website, we may collect certain information automatically. This information may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website. This information is collected through the use of cookies and other tracking technologies.

2. Use of Information

We use the information we collect in the following ways:

  • Conducting Clinical Trials: To facilitate your participation in clinical trials, including recruitment, monitoring, and communication regarding trial activities.

  • Improving Services: To enhance the functionality and user experience of our website and services.

  • Communication: To communicate with you about your participation in clinical trials, respond to your inquiries, provide updates, and send you promotional materials, unless you have opted out of receiving such information.

  • Compliance and Legal Obligations: To comply with legal and regulatory requirements, including reporting to regulatory authorities and complying with requests from law enforcement or other government agencies.

3. Information Sharing

We may share your information in the following circumstances:

  • Research Partners and Sponsors: With our research partners and sponsors as necessary to conduct the clinical trial, in accordance with confidentiality agreements and applicable laws.

  • Service Providers: With third-party service providers that perform services on our behalf, such as data processing and analysis, under strict confidentiality agreements.

  • Legal Requirements: When required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4. Data Security

We employ a variety of security measures to protect your personal information. However, no system can be completely secure, and we cannot guarantee the absolute security of your information.

  • Encryption and Security Protocols: We use encryption and other security protocols to protect your data during transmission and storage.

  • Access Controls: We restrict access to your personal information to authorized personnel only, who need that information to provide our services.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to, correction of, or deletion of your personal information by contacting us directly.

  • Withdrawal of Consent: You may withdraw your consent for us to use your information at any time; however, this may affect your ability to participate in our clinical trials.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any modifications to the Privacy Policy constitutes your acceptance of the changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Austell Location: 4170 Old Austell Rd, Powder Springs, GA 30127, USA

770-999-9495

Stone Mountain: 5300 Memorial Dr Suite 219B Stone Mountain, GA 30083

 

Terms of Service

These Terms of Service ("Terms") govern your use of the Sophroneo Behavioral Health & TMS website, www.soppsych.com.

1. Use of the Website

  • Lawful Use: You agree to use our website only for lawful purposes and in accordance with these Terms.

  • Prohibited Activities: You agree not to use the website in any way that could damage, disable, overburden, or impair the site, or interfere with any other party's use of the site.

2. Intellectual Property

  • Content Ownership: The content on our website, including text, graphics, logos, and software, is the property of Sophroneo Behavioral Health & TMS and is protected by copyright and other intellectual property laws.

  • Use Restrictions: You may not reproduce, distribute, modify, or create derivative works of any content on the website without our prior written consent.

3. Limitation of Liability

  • Indirect Damages: Sophroneo Behavioral Health & TMS is not liable for any indirect, incidental, or consequential damages arising from your use of our website or participation in our clinical trials.

  • Information Accuracy: We do not guarantee the accuracy, completeness, or usefulness of the information provided on the website.

4. Termination

Termination Rights: We reserve the right to terminate or suspend your access to our website or participation in our clinical trials, without prior notice or liability, for any reason.

5. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law principles.

6. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Sophroneo Behavioral Health & TMS

Austell Location: 4170 Old Austell Rd, Powder Springs, GA 30127, USA

770-999-9495

Stone Mountain: 5300 Memorial Dr Suite 219B Stone Mountain, GA 30083

 

Sharing of Personal Information: 

Sophroneo Behavioral Health & TMS will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

 

Opting Out of Text Messages:

You have the right to opt out of receiving text messages from Sophroneo Behavioral Health & TMS at any time. To opt-out, you can reply "STOP" to any text message you receive from us.

 

Consent and Opt-In:

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.

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